All Returns must contain all associated packaging and materials (ie accessories, manuals, wires, etc).RED ONE Music will accept returns for defective goods that you have ordered from us within 30 days of invoice date for exchange only.If you are not completely satisfied with your purchase, returns will be accepted for store credit (less restocking fee & shipping) within 30 days of invoice date.All returned items can take up to 10-14 days to be processed.All returned opened items are subject to a min 15% to maximum 25% restocking fee.Note: If the name on your billing address does not match the name on your credit card it will delay your order. If a package is returned as undeliverable/unclaimed, it is the customers responsibility to follow up with the postal carrier and absorb all fees related. We do not refund unclaimed or undeliverable packages due incorrect/missing information.International shipping: We are not responsible for any duty/import/taxes/customs/etc charges.Please make sure you have entered the correct information for your coordinates and currency to get the correct pricing for your location.Duties and brokerage fees (if any) will be the sole responsibility of the customer, and may be collected by a third party.All delivery charges and taxes will be added when applicable to the prices shown on our Website.The client will be notified with an every day low shipping charge andĪsked if they would like to proceed with the order or have it cancelled. Offered but did not meet the criteria above. RED ONE Music reserves the right to refuse any order with Free Shipping which the website accidentally Return shipping costs are the responsibility of the buyer.RED ONE Music reserves the right to end or modify this Free Shipping offer at any time.Courier shipments require an adult signature for proof of delivery.Our everyday low shipping charges will be applied to any non-eligible products at the time of checkout.Orders shipped to Newfoundland, Northwest Territories, Nunavut, and Yukon are not eligilble for free shipping.Free Shipping is valid only within Canada.Free Shipping offer is valid only if all the items in the shopping cart are eligible for Free ShippingĪnd the order is $200.00 and over (before taxes).Orders will be sent by the shipping method of sender's choice unless specified at the time of order.Free Shipping offer is valid on selected products only.*Please note that only Canada Post delivers to PO boxes.

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